Teleclass and Teleseminar Etiquette

Understanding proper teleclass and teleseminar etiquette helps ensure a great experience for you and for everyone else on the call.

What is a Teleclass?

Teleclasses and teleseminars are live, interactive classes conducted over the telephone through teleconferencing bridge systems.

During a teleclass you will receive timely tips, tools, strategies and techniques that will benefit your practice immediately. Teleclasses are a great way for you to learn without ever having to leave your home or office.

I have been certified as a Teleclass Leader with Teleclass International and Teleclass.com, and am a former teleclass-leading faculty member of Coach U. I have a very direct, hands-on approach, and encourage lots of participation and interaction during my teleclasses.

I design each and every teleclass to be well-run, content rich, and deliver exceptionally high value to you. You'll learn easy to follow, practical, step-by-step techniques that you can apply immediately to your own business and your life.

Once you register for a teleclass, you'll receive an e-mail with a telephone bridge line number to call at the scheduled time for the teleclass. Using the bridge line number is like calling any long distance number within the United States; you will incur long distance charges.

Teleclass and Teleseminar Etiquette

How to participate in the teleclass:

Always state your name first, e.g. "This is Jane...".

Fully participate. What you have to say is what others need to hear. If you are silent or are concerned that what you have to say isn't worthwhile, you hold everyone else back.

Speak in 20 second sound bites. Make your point succinctly, share a quick story, ask a question simply.

During the teleclass, you'll be learning new information, tools, and concepts. It helps you and everyone on the call to articulate what you've learned and how it will help in your business and your life.

Enjoy yourself. These calls are a chance to learn key points, review what you've studied, and learn from each other's experiences.

Teleclass Phone Usage

Important tips on phone teleseminar etiquette:

If you have call-waiting, be sure to disable it before your teleclass. For most US phone companies, you can do the following: a) pick up the handset, b) dial *70, c) wait 2 seconds for the dial tone, d) dial the bridge as usual. When you've disabled call-waiting, a caller trying to reach you will hear a busy signal.

When you are not speaking, please use your mute button if you have a lot of background noise.

Please use corded land-based phones. This is the best phone method. If you only have access to a cordless land-based phone, make sure it is at least a 900mghz or better cordless phone and stay close to the base unit to avoid causing static on the line.

If possible, please do not use cell phones for teleclasses. Cell phones are a problem as they are affected by atmospheric conditions and satellite problems as well as crossed signals, all of which cause distortion and static on the calls, as well as problems with the bridge lines.

Please DO NOT use computer-based long distance services or computer dial-ups to the bridge lines. In addition to the low-quality connection, many telephone bridges do not support this technology and their usage can cause bridge lines to be unusable, sometimes for days.

Please turn off any other phones, cell phones, fax machines, etc. that might disrupt the class.

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